Staff Services Bureau

Major Ricky Jackson leads the Staff Services Bureau which encompasses the Personnel and Training Division, the Planning and Logistics Division, and the Records Section.

The Personnel and Training Division is responsible for administering the hiring and promotional processes for the police department, the Norman Police Academy, and all continued education for the department. 

Annually, the Personnel and Training Section coordinates an Oklahoma Council of Law Enforcement Education and Training (CLEET) accredited Police Academy. The section is also responsible for providing more than 40 hours of continued law enforcement education for all commissioned personnel.

If you are interested in beginning a career in law enforcement with the Norman Police Department, contact Police Recruiter MPO Ashlee Livingston at

The Planning and Logistics Division leads department strategic planning, the annual budget process, as well as new and evolving department technology.    

The Records Section serves as the central repository for all police reports and related records. This section is responsible for fulfilling the requirements of the Oklahoma Open Records Act through the production and release of incident and collision reports. 

Permits and variance requests are also administered through the Records Section. The Records Section is open to the public Monday through Friday from 7 a.m. to 7 p.m. and Saturday and Sunday from 7a.m. to 3 p.m (except certain holidays). To contact the Records Section, call 405-217-7734 or send an email to

Contact Major Ricky Jackson